Privacy Policy

The photograph used to create a picture is sent to our server for processing, storage and synchronisation. We may selectively review private and public photographs and the works created from them for safety, compliance with our rules and operation of the service. Retention periods and deletion remain as described in this policy.

Updated 1 October 2026.

This Policy describes what happens to data in Pixia. The general part is the same for every Artia club app; the section “What applies to this app” is about Pixia.

Operator

E-com solutions OÜ · Registry code 16662128
Ida-Viru maakond, Lüganuse vald, Oandu küla, Allika, 42314, Estonia
Data protection contact: privacy@artia.club

Where the app runs

In the browser: https://pixia.artia.club/. The app opens at this address — there is nothing to install.

What data is processed

• Account: email when provided for sign-in, user ID, sign-in credentials and the player name you choose. Your player name is visible to other players in shared features.
• Purchases: product and transaction identifiers, verification records, points and purchase history. We do not receive your payment card details from the app stores.
• Photos and game content: photos you upload, your own pictures, progress, game actions, points, achievements and participation in shared rooms.
• Messages and other content: ready-made phrases and emoji sent in rooms, catalogue submissions and messages sent to support.
• Device identifiers: the APNs or FCM push token is sent to our server and linked to your account to deliver notifications you enable. We also process notification preferences, language and time zone.
• Technical records: IP address, request time, address and response status, plus usage events needed to operate and improve the service.

What applies to this app

Your own photo

If you use the photo features, your photo and the resulting game content can be uploaded to our server for storage, synchronisation, shared rooms and catalogue submissions. Local-only copies on your devices and copies published to the catalogue have separate lifecycles.

Why it is needed

Progress and points let you continue where you stopped, on any device. Shared rooms let people see each other’s work. Messages let us answer you.

Account deletion

1. Open the app and sign in to the account you want to delete.
2. Open More → Account → Delete account and confirm the deletion.
3. If you cannot access the app, email privacy@artia.club with the app name and the email or user ID of the account. Do not send a password or sign-in code; we may need to verify ownership.

How long we keep it

The main account is deleted immediately when the confirmed request succeeds, without a 30-day waiting period. Account-linked progress, points history, room participation, support records in our database, purchases, settings, sign-in tokens and push tokens are removed by the deletion operation. The exceptions below are not erased by this operation.

Anonymous aggregate counters remain without an account ID and have no automatic expiry. Catalogue submissions can retain a source photo, author name and publication/licence history after the account link is removed; request removal separately. Shared rooms, reaction history, usage events, copies already delivered to support and backups are not all erased by account deletion. These remaining records have no single configured automatic deletion period and may be retained indefinitely; contact privacy@artia.club about removal. Web logs rotate daily with 14 archives retained, rather than a guaranteed 14-day lifetime for every request. Deleting the server account does not remove every local copy on every device or records held by Apple/Google under their own policies.

Your rights

You can request a copy of your data, its correction, deletion, or a restriction on processing. You can delete the record in the app itself: “More” → “Account”. Or write to us.

Children

The app does not ask for age and does not collect data that identifies a child. Guest sign-in needs neither a name nor an email.

Who we share with

We use our hosting provider and Apple/Google services for sign-in, purchase verification and notification delivery as applicable. Push delivery sends the device token and notification content to APNs/FCM. We do not sell this data or share it for third-party advertising.

Changes

If the Policy changes, a new date appears at the top. Material changes will be announced in the app itself.